6 Shtator, 2016

IVR Administration

Interactive Voice Response

An important field of the activity of Kristal Communication is Interactive Voice Response (IVR). Our portfolio of flexible, high-performance IVR services is engaging and effective. This technology allows us to offer a wide range catalog of IVR services to media, businesses and operators.

IVR Systems are primarily used to enhance the quality of services in cases of voluminous calls; they are used to reduce costs as well as to improve services to customers. As a trustworthy partner, Kristal Communication allows partners to implement successful IVR solutions to navigate through the telecommunication economy bringing together perspective and success.

Kristal Communication currently offers to the Greek Embassy (previously also to the French Embassy, Italian Embassy and the Italian Consulate in Vlora) the facility service of booking visa appointments by calling the number 0900 404 4004. Each call costs 25 Lek (Incl. VAT) for 15 seconds and cannot last more then 15 minutes.

Aktualisht, Kristal Communication i ofron sherbimin e Prenotimit te Takimeve ambasades Greke (me pare edhe Ambasades Franceze, Italian dhe Konsullates Italiane ne Vlore) duke telefonuar ne numrin 0900 404 4004. Cdo telefonate kushton 25 Leke (perfshire TVSH) per 15 sekonda dhe nuk mund te zgjase me shume se 15 minuta.